{"id":5277,"date":"2019-12-02T05:23:21","date_gmt":"2019-12-02T05:23:21","guid":{"rendered":"https:\/\/mattioli.hidoly.dev\/?p=5277"},"modified":"2026-03-06T09:21:14","modified_gmt":"2026-03-06T09:21:14","slug":"faq","status":"publish","type":"page","link":"https:\/\/mattioli.hidoly.dev\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<section class=\"l-section wpb_row height_small\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_flex valign_top type_default stacking_default\"><div class=\"vc_col-sm-12 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">[vc_custom_heading text=&#8221;FAQ&#8221; font_container=&#8221;tag:h1|text_align:left&#8221; use_theme_fonts=&#8221;yes&#8221; css=&#8221;%7B%22default%22%3A%7B%22color%22%3A%22_header_middle_text%22%7D%7D&#8221;][vc_custom_heading text=&#8221;- Where can I buy a Mattioli jewelry?&#8221; font_container=&#8221;tag:h5|text_align:left&#8221; use_theme_fonts=&#8221;yes&#8221; css=&#8221;%7B%22default%22%3A%7B%22color%22%3A%22_header_middle_text%22%2C%22font-weight%22%3A%22400%22%2C%22text-transform%22%3A%22uppercase%22%7D%7D&#8221;]<div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>You can purchase every jewel online or at our Boutique in Rome, located at Via del Babuino, 105<br \/>\nTel <span style=\"text-decoration: underline;\"><a href=\"tel:+390669921501\" target=\"_blank\" rel=\"noopener\">+39 06 6992 1501<\/a><\/span>.<\/p>\n<p>We have over 250 official retailers worldwide. If you want to find the nearest one, please visit our <a href=\"https:\/\/mattioli.hidoly.dev\/en\/?page_id=8130\"><span style=\"text-decoration: underline;\">Store Locator<\/span><\/a>.<\/p>\n<p>If you cannot reach an official retailer, you can buy our jewelry through our online store. For delivery times and shipping information, please check our <a href=\"https:\/\/mattioli.hidoly.dev\/en\/shipping-policy\/\"><span style=\"text-decoration: underline;\">Shipping Policy<\/span><\/a> page. Please note that our online store might not be available for some countries outside the European Union.<\/p>\n<\/div><\/div>[vc_custom_heading text=&#8221;- Once I have purchased a Mattioli jewel online, how can I track the shipment?&#8221; font_container=&#8221;tag:h5|text_align:left&#8221; use_theme_fonts=&#8221;yes&#8221; css=&#8221;%7B%22default%22%3A%7B%22color%22%3A%22_header_middle_text%22%2C%22font-weight%22%3A%22400%22%2C%22text-transform%22%3A%22uppercase%22%7D%7D&#8221;]<div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>We will send the tracking number and the name of the courier directly to the email address provided during the purchase. You can track your shipment by visiting the courier&#8217;s website and entering the tracking number in their search engine.<\/p>\n<\/div><\/div>[vc_custom_heading text=&#8221;- Can I return or exchange a Mattioli jewel purchased online?&#8221; font_container=&#8221;tag:h5|text_align:left&#8221; use_theme_fonts=&#8221;yes&#8221; css=&#8221;%7B%22default%22%3A%7B%22color%22%3A%22_header_middle_text%22%2C%22font-weight%22%3A%22400%22%2C%22text-transform%22%3A%22uppercase%22%7D%7D&#8221;]<div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>Yes, you have 14 days from the delivery date to return or exchange your jewel. For further information, please visit our <span style=\"text-decoration: underline;\"><a href=\"https:\/\/mattioli.hidoly.dev\/en\/return-policy\/\">Return Policy<\/a><\/span> page.<\/p>\n<\/div><\/div>[vc_custom_heading text=&#8221;- Will I receive the Mattioli jewel purchased online in a gift box?&#8221; font_container=&#8221;tag:h5|text_align:left&#8221; use_theme_fonts=&#8221;yes&#8221; css=&#8221;%7B%22default%22%3A%7B%22color%22%3A%22_header_middle_text%22%2C%22font-weight%22%3A%22400%22%2C%22text-transform%22%3A%22uppercase%22%7D%7D&#8221;]<div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>Yes, all our jewelry sold online will be shipped with dedicated packaging and <a href=\"https:\/\/mattioli.hidoly.dev\/en\/our-warranty\/\"><span style=\"text-decoration: underline;\">Warranty<\/span><\/a>. Our boxes may vary in colors and materials depending on the collection.<\/p>\n<\/div><\/div>[vc_custom_heading text=&#8221;- How can I repair my Mattioli jewel?&#8221; font_container=&#8221;tag:h5|text_align:left&#8221; use_theme_fonts=&#8221;yes&#8221; css=&#8221;%7B%22default%22%3A%7B%22color%22%3A%22_header_middle_text%22%2C%22font-weight%22%3A%22400%22%2C%22text-transform%22%3A%22uppercase%22%7D%7D&#8221;]<div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>Repairs must be handled through the store where you purchased the jewel. We cannot accept damaged jewels that do not come from one of our official retailers. Repair times and costs may vary depending on the type of damage. For more information, please also visit our <a href=\"https:\/\/mattioli.hidoly.dev\/en\/our-warranty\/\">Warranty<\/a> page . If you purchased your jewel online through our online store, please contact ou r customer service at <a href=\"mailto:shop@mattioli.it\" target=\"_blank\" rel=\"noopener\">shop@mattioli.it<\/a><\/p>\n<\/div><\/div>[vc_custom_heading text=&#8221;- Who should I contact for any information before purchasing a Mattioli jewels?&#8221; font_container=&#8221;tag:h5|text_align:left&#8221; use_theme_fonts=&#8221;yes&#8221; css=&#8221;%7B%22default%22%3A%7B%22color%22%3A%22_header_middle_text%22%2C%22font-weight%22%3A%22400%22%2C%22text-transform%22%3A%22uppercase%22%7D%7D&#8221;]<div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>For any information regarding our jewels you can easily get in touch with us through our <span style=\"text-decoration: underline;\"><a href=\"https:\/\/mattioli.hidoly.dev\/en\/customer-care\/\">Customer Service<\/a><\/span> or through our <a href=\"\/?page_id=5263\"><span style=\"text-decoration: underline;\">Contact Form<\/span><\/a>. Please remember to indicate your name, email, phone number and message.<\/p>\n<\/div><\/div>[vc_custom_heading text=&#8221;- Where do your diamonds come from?&#8221; font_container=&#8221;tag:h5|text_align:left&#8221; use_theme_fonts=&#8221;yes&#8221; css=&#8221;%7B%22default%22%3A%7B%22color%22%3A%22_header_middle_text%22%2C%22font-weight%22%3A%22400%22%2C%22text-transform%22%3A%22uppercase%22%7D%7D&#8221;]<div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>We are proud to inform you we are an official member of the Responsible Jewellery Council and we have achieved the RJC Code of Practices Certification, a landmark standard for the jewellery supply chain which addresses a wide range of supply chain issues, including business ethics, human rights, social and environmental performances. In addition, we have also achieved the Chain of Custody certification, which concerns traceability and requires responsible business practices at each step in the jewellery supply chain. This is why we are able to guarantee that each of our diamonds is mined with stringent criteria on responsible sourcing and that none of our diamonds (or gemstones) find their source in a conflict zone.<\/p>\n<p>If you wish to know more about the Responsible Jewellery Council, please visit the official site <a href=\"https:\/\/www.responsiblejewellery.com\/\" target=\"_blank\" rel=\"noopener\"><span style=\"text-decoration: underline;\">www.responsiblejewellery.com<\/span><\/a><\/p>\n<\/div><\/div>[vc_custom_heading text=&#8221;- Can I purchase Puzzle mother of pearls separately?&#8221; font_container=&#8221;tag:h5|text_align:left&#8221; use_theme_fonts=&#8221;yes&#8221; css=&#8221;%7B%22default%22%3A%7B%22color%22%3A%22_header_middle_text%22%2C%22font-weight%22%3A%22400%22%2C%22text-transform%22%3A%22uppercase%22%7D%7D&#8221;]<div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>Yes, every mother of pearl from the Puzzle collections can be purchased separately from the gold settings. Let\u2019s suppose you have lost or damaged one single color, you will be able to replace it by purchasing the same single mother of pearl. You can also order as many additional mother of pearls as you would like to complete the colors of your box.<\/p>\n<\/div><\/div>[vc_custom_heading text=&#8221;- Where can I buy additional colored mother of pearls from the Puzzle collections?&#8221; font_container=&#8221;tag:h5|text_align:left&#8221; use_theme_fonts=&#8221;yes&#8221; css=&#8221;%7B%22default%22%3A%7B%22color%22%3A%22_header_middle_text%22%2C%22font-weight%22%3A%22400%22%2C%22text-transform%22%3A%22uppercase%22%7D%7D&#8221;]<div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>All our mother of pearls can be ordered via one of our official retailers. Please visit our <span style=\"text-decoration: underline;\"><a href=\"https:\/\/mattioli.hidoly.dev\/en\/?page_id=8130\">Store Locator<\/a><\/span> to find our nearest retailer to purchase your favorite colors.<\/p>\n<\/div><\/div>[vc_custom_heading text=&#8221;- Can I resize a Mattioli ring?&#8221; font_container=&#8221;tag:h5|text_align:left&#8221; use_theme_fonts=&#8221;yes&#8221; css=&#8221;%7B%22default%22%3A%7B%22color%22%3A%22_header_middle_text%22%2C%22font-weight%22%3A%22400%22%2C%22text-transform%22%3A%22uppercase%22%7D%7D&#8221;]<div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>Most of our rings can be easily adjusted to your finger size with some exceptions like Puzzle and Tibet collections. This is due to their particular design and to technical reasons. We encourage you to visit our <a href=\"https:\/\/mattioli.hidoly.dev\/en\/rings-size-guide\/\"><span style=\"text-decoration: underline;\">Size Guide<\/span> <\/a>to understand how to take measurements properly and purchase the right ring for your finger.<\/p>\n<\/div><\/div><div class=\"w-html\">\n<table id=\"tablepress-4\" class=\"tablepress tablepress-id-4\">\n<thead>\n<tr class=\"row-1\">\n\t<th class=\"column-1\">Diameter mm<\/th><th class=\"column-2\">Diameter inch<\/th><th class=\"column-3\">EU<\/th><th class=\"column-4\">USA<\/th><th class=\"column-5\">UK<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr class=\"row-2\">\n\t<td class=\"column-1\">16,2<\/td><td class=\"column-2\">0,63<\/td><td class=\"column-3\">51<\/td><td class=\"column-4\">5 \u00be<\/td><td class=\"column-5\">K1\/2<\/td>\n<\/tr>\n<tr class=\"row-3\">\n\t<td class=\"column-1\">16,5<\/td><td class=\"column-2\">0,65<\/td><td class=\"column-3\">52<\/td><td class=\"column-4\">6<\/td><td class=\"column-5\">L<\/td>\n<\/tr>\n<tr class=\"row-4\">\n\t<td class=\"column-1\">16,8<\/td><td class=\"column-2\">0,66<\/td><td class=\"column-3\">53<\/td><td class=\"column-4\">6 \u00bc<\/td><td class=\"column-5\">M<\/td>\n<\/tr>\n<tr class=\"row-5\">\n\t<td class=\"column-1\">17,2<\/td><td class=\"column-2\">0,67<\/td><td class=\"column-3\">54<\/td><td class=\"column-4\">6 \u00be<\/td><td class=\"column-5\">N<\/td>\n<\/tr>\n<tr class=\"row-6\">\n\t<td class=\"column-1\">17,4<\/td><td class=\"column-2\">0,68<\/td><td class=\"column-3\">55<\/td><td class=\"column-4\">7 \u00bc<\/td><td class=\"column-5\">N1\/2<\/td>\n<\/tr>\n<tr class=\"row-7\">\n\t<td class=\"column-1\">17,8<\/td><td class=\"column-2\">0,69<\/td><td class=\"column-3\">56<\/td><td class=\"column-4\">7 \u00bd<\/td><td class=\"column-5\">O<\/td>\n<\/tr>\n<tr class=\"row-8\">\n\t<td class=\"column-1\">18,1<\/td><td class=\"column-2\">0,71<\/td><td class=\"column-3\">57<\/td><td class=\"column-4\">8<\/td><td class=\"column-5\">P<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<!-- #tablepress-4 from cache --><\/div>[vc_custom_heading text=&#8221;- Can I purchase certain items in a different gold color?&#8221; font_container=&#8221;tag:h5|text_align:left&#8221; use_theme_fonts=&#8221;yes&#8221; css=&#8221;%7B%22default%22%3A%7B%22color%22%3A%22_header_middle_text%22%2C%22font-weight%22%3A%22400%22%2C%22text-transform%22%3A%22uppercase%22%7D%7D&#8221;]<div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>Yes, of course. It is possible to produce each one of our jewels in any gold color. Our historical gold color is a delicate and warm rose gold, but any item can also be produced in white or yellow gold.<\/p>\n<\/div><\/div>[vc_custom_heading text=&#8221;- What is the quality of the X-Band diamonds?&#8221; font_container=&#8221;tag:h5|text_align:left&#8221; use_theme_fonts=&#8221;yes&#8221; css=&#8221;%7B%22default%22%3A%7B%22color%22%3A%22_header_middle_text%22%2C%22font-weight%22%3A%22400%22%2C%22text-transform%22%3A%22uppercase%22%7D%7D&#8221;]<div class=\"w-html\">\n<table id=\"tablepress-3\" class=\"tablepress tablepress-id-3\">\n<thead>\n<tr class=\"row-1\">\n\t<th class=\"column-1\">Art.<\/th><th class=\"column-2\">Sizes (EU)<\/th><th class=\"column-3\">Sizes (US)<\/th><th class=\"column-4\">Carats per stone<\/th><th class=\"column-5\">Total Carats<\/th><th class=\"column-6\">Colour and clarity<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr class=\"row-2\">\n\t<td class=\"column-1\">MAN000B017S*<\/td><td class=\"column-2\">S (50,5 -54)<\/td><td class=\"column-3\">S (5 \u00bd - 6 \u00be)<\/td><td class=\"column-4\">0,025<\/td><td class=\"column-5\">0,71<\/td><td class=\"column-6\">GH - Sl1<\/td>\n<\/tr>\n<tr class=\"row-3\">\n\t<td class=\"column-1\">MAN000B017*<\/td><td class=\"column-2\">M (53,5 -57)<\/td><td class=\"column-3\">M (6 \u00be - 8)<\/td><td class=\"column-4\">0,025<\/td><td class=\"column-5\">0,75<\/td><td class=\"column-6\">GH - Sl2<\/td>\n<\/tr>\n<tr class=\"row-4\">\n\t<td class=\"column-1\">MAN000B017L*<\/td><td class=\"column-2\">L (56,5 -60)<\/td><td class=\"column-3\">L (7 \u00be - 9 \u00bc)<\/td><td class=\"column-4\">0,025<\/td><td class=\"column-5\">0,79<\/td><td class=\"column-6\">GH - Sl3<\/td>\n<\/tr>\n<tr class=\"row-5\">\n\t<td class=\"column-1\"><\/td><td class=\"column-2\"><\/td><td class=\"column-3\"><\/td><td class=\"column-4\"><\/td><td class=\"column-5\"><\/td><td class=\"column-6\"><\/td>\n<\/tr>\n<tr class=\"row-6\">\n\t<td class=\"column-1\">MAN000B023S*<\/td><td class=\"column-2\">S (50,5 -54)<\/td><td class=\"column-3\">S (5 \u00bd - 6 \u00be)<\/td><td class=\"column-4\">0,045<\/td><td class=\"column-5\">1,22<\/td><td class=\"column-6\">GH - Sl1<\/td>\n<\/tr>\n<tr class=\"row-7\">\n\t<td class=\"column-1\">MAN000B023*<\/td><td class=\"column-2\">M (52,5 -56)<\/td><td class=\"column-3\">M (6 \u00be - 7 \u00bd)<\/td><td class=\"column-4\">0,045<\/td><td class=\"column-5\">1,27<\/td><td class=\"column-6\">GH - Sl2<\/td>\n<\/tr>\n<tr class=\"row-8\">\n\t<td class=\"column-1\">MAN000B023L*<\/td><td class=\"column-2\">L (54,5 - 58)<\/td><td class=\"column-3\">L (7 - 8 \u00bd)<\/td><td class=\"column-4\">0,045<\/td><td class=\"column-5\">1,32<\/td><td class=\"column-6\">GH - Sl3<\/td>\n<\/tr>\n<tr class=\"row-9\">\n\t<td class=\"column-1\"><\/td><td class=\"column-2\"><\/td><td class=\"column-3\"><\/td><td class=\"column-4\"><\/td><td class=\"column-5\"><\/td><td class=\"column-6\"><\/td>\n<\/tr>\n<tr class=\"row-10\">\n\t<td class=\"column-1\">MAN000B028S*<\/td><td class=\"column-2\">S (51 - 54,5)<\/td><td class=\"column-3\">S (5 \u00bd - 7)<\/td><td class=\"column-4\">0,080<\/td><td class=\"column-5\">1,91<\/td><td class=\"column-6\">GH - Sl1<\/td>\n<\/tr>\n<tr class=\"row-11\">\n\t<td class=\"column-1\">MAN000B028*<\/td><td class=\"column-2\">M (54 - 57,5)<\/td><td class=\"column-3\">M (7  - 8 \u00bc)<\/td><td class=\"column-4\">0,080<\/td><td class=\"column-5\">2,00<\/td><td class=\"column-6\">GH - Sl2<\/td>\n<\/tr>\n<tr class=\"row-12\">\n\t<td class=\"column-1\">MAN000B028L*<\/td><td class=\"column-2\">L (57 - 61)<\/td><td class=\"column-3\">L (8 - 9 \u00bc)<\/td><td class=\"column-4\">0,080<\/td><td class=\"column-5\">2,09<\/td><td class=\"column-6\">GH - Sl3<\/td>\n<\/tr>\n<tr class=\"row-13\">\n\t<td class=\"column-1\"><\/td><td class=\"column-2\"><\/td><td class=\"column-3\"><\/td><td class=\"column-4\"><\/td><td class=\"column-5\"><\/td><td class=\"column-6\"><\/td>\n<\/tr>\n<tr class=\"row-14\">\n\t<td class=\"column-1\">MAN000B034FS<\/td><td class=\"column-2\">S (50,5 -54)<\/td><td class=\"column-3\">S (5 \u00bd - 6 \u00be)<\/td><td class=\"column-4\">0,150<\/td><td class=\"column-5\">3,00<\/td><td class=\"column-6\">DEF - Sl1<\/td>\n<\/tr>\n<tr class=\"row-15\">\n\t<td class=\"column-1\">MAN000B034F<\/td><td class=\"column-2\">M (53,5 -57)<\/td><td class=\"column-3\">M (6 \u00be - 8)<\/td><td class=\"column-4\">0,150<\/td><td class=\"column-5\">3,15<\/td><td class=\"column-6\">DEF - Sl1<\/td>\n<\/tr>\n<tr class=\"row-16\">\n\t<td class=\"column-1\">MAN000B034FL<\/td><td class=\"column-2\">L (56,5 -60)<\/td><td class=\"column-3\">L (7 \u00be - 9 \u00bc)<\/td><td class=\"column-4\">0,150<\/td><td class=\"column-5\">3,30<\/td><td class=\"column-6\">DEF - Sl1<\/td>\n<\/tr>\n<tr class=\"row-17\">\n\t<td class=\"column-1\"><\/td><td class=\"column-2\"><\/td><td class=\"column-3\"><\/td><td class=\"column-4\"><\/td><td class=\"column-5\"><\/td><td class=\"column-6\"><\/td>\n<\/tr>\n<tr class=\"row-18\">\n\t<td class=\"column-1\">MAN000B036FS<\/td><td class=\"column-2\">S (50,5 -54)<\/td><td class=\"column-3\">S (5 \u00bd - 6 \u00be)<\/td><td class=\"column-4\">0,180<\/td><td class=\"column-5\">3,51<\/td><td class=\"column-6\">DEF - Sl1<\/td>\n<\/tr>\n<tr class=\"row-19\">\n\t<td class=\"column-1\">MAN000B036F<\/td><td class=\"column-2\">M (53,5 -57)<\/td><td class=\"column-3\">M (6 \u00be - 8)<\/td><td class=\"column-4\">0,180<\/td><td class=\"column-5\">3,68<\/td><td class=\"column-6\">DEF - Sl1<\/td>\n<\/tr>\n<tr class=\"row-20\">\n\t<td class=\"column-1\">MAN000B036FL<\/td><td class=\"column-2\">L (56,5 -60)<\/td><td class=\"column-3\">L (7 \u00be - 9 \u00bc)<\/td><td class=\"column-4\">0,180<\/td><td class=\"column-5\">3,88<\/td><td class=\"column-6\">DEF - Sl1<\/td>\n<\/tr>\n<tr class=\"row-21\">\n\t<td class=\"column-1\"><\/td><td class=\"column-2\"><\/td><td class=\"column-3\"><\/td><td class=\"column-4\"><\/td><td class=\"column-5\"><\/td><td class=\"column-6\"><\/td>\n<\/tr>\n<tr class=\"row-22\">\n\t<td class=\"column-1\">MAN000B039FS<\/td><td class=\"column-2\">S (50,5 -54)<\/td><td class=\"column-3\">S (5 \u00bd - 6 \u00be)<\/td><td class=\"column-4\">0,230<\/td><td class=\"column-5\">4,17<\/td><td class=\"column-6\">DEF - Sl1<\/td>\n<\/tr>\n<tr class=\"row-23\">\n\t<td class=\"column-1\">MAN000B039F<\/td><td class=\"column-2\">M (53,5 -57)<\/td><td class=\"column-3\">M (6 \u00be - 8)<\/td><td class=\"column-4\">0,230<\/td><td class=\"column-5\">4,40<\/td><td class=\"column-6\">DEF - Sl1<\/td>\n<\/tr>\n<tr class=\"row-24\">\n\t<td class=\"column-1\">MAN000B039FL<\/td><td class=\"column-2\">L (57 - 61)<\/td><td class=\"column-3\">L (8 - 9 \u00bd)<\/td><td class=\"column-4\">0,230<\/td><td class=\"column-5\">4,63<\/td><td class=\"column-6\">DEF - Sl1<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<!-- #tablepress-3 from cache --><\/div>[vc_custom_heading text=&#8221;- How can I take measurements for a Mattioli ring?&#8221; font_container=&#8221;tag:h5|text_align:left&#8221; use_theme_fonts=&#8221;yes&#8221; css=&#8221;%7B%22default%22%3A%7B%22color%22%3A%22_header_middle_text%22%2C%22font-weight%22%3A%22400%22%2C%22text-transform%22%3A%22uppercase%22%7D%7D&#8221;]<div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>Our rings are well know for their unique and contemporary design. The wearability of a ring can change depending on its design, so we encourage you to go through our <a href=\"https:\/\/mattioli.hidoly.dev\/en\/rings-size-guide\/\"><span style=\"text-decoration: underline;\">Size Guide<\/span><\/a> recommendations to find the perfect ring that will match your finger size. To ensure you get the most accurate ring size, measure your finger at room temperature.<\/p>\n<p>Measuring while your hands are cold will result in a size too small as your fingers can be up to half a size smaller at this time. When looking for rings with a wider band, it may be necessary to get a size larger than your usual size as they can feel a little snugger than the traditional eternity ring. Your perfect ring should fit comfortably, feeling tight enough that it won\u2019t fall off and is still able to fit over the knuckle when you take it off.<\/p>\n<\/div><\/div>[vc_custom_heading text=&#8221;-What dimensions Puzzle mother of pearls have?&#8221; font_container=&#8221;tag:h5|text_align:left&#8221; use_theme_fonts=&#8221;yes&#8221; css=&#8221;%7B%22default%22%3A%7B%22color%22%3A%22_header_middle_text%22%2C%22font-weight%22%3A%22400%22%2C%22text-transform%22%3A%22uppercase%22%7D%7D&#8221;]<div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-11108\" src=\"https:\/\/mattioli.hidoly.dev\/wp-content\/uploads\/2026\/01\/sizes_puzzle-02-300x265.webp\" alt=\"\" width=\"468\" height=\"413\" srcset=\"https:\/\/mattioli.hidoly.dev\/wp-content\/uploads\/2026\/01\/sizes_puzzle-02-300x265.webp 300w, https:\/\/mattioli.hidoly.dev\/wp-content\/uploads\/2026\/01\/sizes_puzzle-02-453x400.webp 453w, https:\/\/mattioli.hidoly.dev\/wp-content\/uploads\/2026\/01\/sizes_puzzle-02-600x530.webp 600w, https:\/\/mattioli.hidoly.dev\/wp-content\/uploads\/2026\/01\/sizes_puzzle-02.webp 614w\" sizes=\"auto, (max-width: 468px) 100vw, 468px\" \/><\/p>\n<\/div><\/div>[vc_custom_heading text=&#8221;- Do you have other questions?&#8221; font_container=&#8221;tag:h5|text_align:left&#8221; use_theme_fonts=&#8221;yes&#8221; css=&#8221;%7B%22default%22%3A%7B%22color%22%3A%22_header_middle_text%22%2C%22font-weight%22%3A%22400%22%2C%22text-transform%22%3A%22uppercase%22%7D%7D&#8221;]<div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>You can contact us through our channels. We will reply as soon as possible!<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section>\n","protected":false},"excerpt":{"rendered":"[vc_custom_heading text=\"FAQ\" font_container=\"tag:h1|text_align:left\" use_theme_fonts=\"yes\" css=\"%7B%22default%22%3A%7B%22color%22%3A%22_header_middle_text%22%7D%7D\"][vc_custom_heading text=\"- Where can I buy a Mattioli jewelry?\" font_container=\"tag:h5|text_align:left\" use_theme_fonts=\"yes\" css=\"%7B%22default%22%3A%7B%22color%22%3A%22_header_middle_text%22%2C%22font-weight%22%3A%22400%22%2C%22text-transform%22%3A%22uppercase%22%7D%7D\"]You can purchase every jewel online or at our Boutique in Rome, located at Via del Babuino, 105 Tel +39 06 6992 1501. We have over 250 official retailers worldwide. If you want to find the nearest one, please visit...","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"version":[],"class_list":["post-5277","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.7 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>FAQ - Mattioli<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/mattioli.hidoly.dev\/en\/faq\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQ - Mattioli\" \/>\n<meta property=\"og:url\" content=\"https:\/\/mattioli.hidoly.dev\/en\/faq\/\" \/>\n<meta property=\"og:site_name\" content=\"Mattioli\" \/>\n<meta property=\"article:modified_time\" content=\"2026-03-06T09:21:14+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/mattioli.hidoly.dev\/wp-content\/uploads\/2026\/01\/sizes_puzzle-02.webp\" \/>\n\t<meta property=\"og:image:width\" content=\"614\" \/>\n\t<meta property=\"og:image:height\" content=\"542\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/webp\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"6 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/mattioli.hidoly.dev\/en\/faq\/\",\"url\":\"https:\/\/mattioli.hidoly.dev\/en\/faq\/\",\"name\":\"FAQ - 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